Customer Service

  • Shipping
  • Privacy & Security
  • Returns
  • Shipping & Delivery
    All orders will be shipped within three business days. Orders must be received by no later than 12:00 EST to be delivered that day. Currently we ship only domestic and all orders incur a $6.99 shipping fee. Orders are shipped via USPS. Once items are shipped an email is sent to the recipient with tracking information.
    Privacy & Security
    Personal Information means any information that may be used to identify an individual, including, but not limited to, first and last name, home or other physical address, telephone number, e-mail address, credit card information. In general, you can visit the Site without telling us who you are or revealing any Personal Information about yourself. Moreover, other features or services may require you to provide Personal Information. For example, we may collect certain Personal Information if you choose to subscribe to a mailing list, participate in special offers, sweepstakes or other promotions, participate in our loyalty program or send questions or comments to us via e-mail. Of course, should you purchase any products on the Site, we will collect Personal Information from you, which we will use to fulfill your order and for other purposes consistent with this Privacy Policy. Depending on how you use the Site, we may also collect Personal Information if you include Personal Information in any content you upload to the Site, e.g. as part of a product review, by posting to our Facebook page or other social media site, or as part of a post in a chat room. We will also collect Personal Information from you where you voluntarily provide it to us, including where you submit a question to our customer service personnel.

    Aggregate Information

    From time to time, The Noble Center may collect general, non-personal, statistical information about the use of the Site, such as how many visitors visit a specific page on the Site, how long they stay on that page and which hyperlinks, if any, they "click" on. We collect this information through the use of "cookies" and other tracking technologies, which are discussed in greater detail below. We collect this information in order to determine which areas of the Site are most popular and to enhance the Site for visitors. We may group this information into aggregate visitor data in order to describe the use of the Site to our existing or potential business partners, sponsors, advertisers or other third parties, or in response to a government request. The Noble Center may also group demographic and preferences information and responses to surveys that we collect from visitors into aggregate data for the same purposes. However, please be assured that this aggregate data will not be disclosed together with your Personal Information under these circumstances.

    Cookies and Other Tracking Technologies

    Some of our web pages utilize "cookies" and other tracking technologies. A cookie is a small text file that a website transfers to an individual's hard drive. For example, we may use cookies to collect information about website activity, to maintain your shopping experience in our online store, and to make product recommendations to you. We do not save credit card information in cookies. Most browsers allow you to control cookies, including whether or not to accept them and how to remove them. You may set most browsers to notify you if you receive a cookie, or you may choose to block cookies with your browser. However, please be aware that some features of the Site may not function properly or may be slower if you refuse cookies. Moreover, your ability to complete a purchase may be compromised without enabling cookies in your Internet browser. You may occasionally get cookies from our advertisers or other third parties with links on the Site. We do not control these cookies. Tracking technologies may record information such as Internet domain and host names; Internet protocol (IP) addresses; browser software and operating system types; clickstream patterns; and dates and times that our Site is accessed, and purchases. An IP address is a number that is automatically assigned to your computer whenever you are surfing the web. Web servers, the computers that "serve up" webpages, automatically identify your computer by its IP address. We may link the information we record using tracking technologies to Personal Information we collect at the Site for our own internal marketing and advertising efforts. However, we do not share this Personal Information with third parties. In addition, we may use IP addresses and other tracking technologies to identify a visitor when we feel it is necessary to enforce the Site's policies, to protect the Site, our customers or others, or when we believe in good faith that the law or judicial requires it. The Site may also use a technology called "tracer tags". These may also be referred to as "Clear GIFs" or "Web Beacons". This technology is an invisible graphic on a web page that is programmed to collect non-personally identifiable information and allows us to understand which pages you visit on the Site. These tracer tags are used to help us optimize and tailor the Site for you and other Site visitors and allow us to provide personalized services and advertising content. We may also work with third party advertising companies who may use cookies or web beacons to better provide advertisements about goods and services that may be of interest to you.

    How we may use your information

    With respect to the Personal Information we collect, we may retain and use that information for several purposes. For example, we may use your Personal Information in order to process and fulfill any purchases you make on the Site (including any customary follow-up or confirmation communications regarding such purchases), process your catalog requests, enter you into sweepstakes you request, establish an account for you, update your loyalty account, respond to your questions, send e-mails to our mailing list subscribers, or, if you include Personal Information in any content uploaded to our Site, e.g. as part of a product review or a post in a chat room, as part of displaying or distributing such uploaded content or as part of our marketing and promotional activities. We may also use Personal Information to ensure compliance with our policies and applicable law. We use your e-mail address as a customer identifier on the Site. In addition, we may send you periodic communications by e-mail or regular mail, such as news updates, special promotional offers or information on our products or services which may be of interest to you. The Noble Center has not and will not sell or rent your Personal Information to third parties for their direct marketing purposes.

    Returns
    We want you to be fully satisfied with every item that you purchase from The Noble Center. If you are not satisfied with an item that you have purchased, you may return the item within thirty (30) days from the order date for a full refund of the purchase price, minus the shipping, handling, or other charges. You will receive a full refund for unopened items only. Any items that have been opened, damaged or tampered with will not be refunded. Shipping and handling charges are non-refundable. For returns via mail, you must carefully package the product, you are responsible for the cost of return shipping, and we must physically receive the return within the thirty (30) day period. The Noble Center reserves the right, at its sole discretion, to reject any return that does not comply with these requirements. Please contact The Noble Center to file your return claim and receive further instructions on how to return your shipment.
    Still have questions? Our professional staff is ready to help you. Please call Customer Service at (561) 392-3788 or by email info@noblehealthyaging.com.